Return & Exchange Policy

At wizmart, customer satisfaction is our top priority. We strive to provide high-quality products and excellent service. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• You have 14 days from the date of delivery to request a return.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Proof of purchase (receipt or order confirmation) is required to process your return.

Non-Returnable Items:

• Items on sale or purchased with a discount code
• Damaged or modified items due to improper handling or usage
• Custom or personalized products

Exchanges

• If your product arrives damaged or defective, please contact us within 7 days of receiving your order to request an exchange.
• We will provide a replacement for the same item, subject to stock availability.
• If the item is no longer available, we will offer you a store credit or a full refund.

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.

Shipping Costs

• Customers are responsible for the return shipping costs unless the product was damaged or incorrect.
• Shipping costs are non-refundable.

Contact Us

For return, exchange, or refund inquiries, please contact our customer support team at support@pakzaar.com.